The Student Accounts Office acts as the primary clearing house for student charges and credits (which appear on the student's statement of account) in addition to processing payments, credits, refunds and charges. This office monitors student accounts for accuracy and generates the monthly Statement of Accounts.
The Student Accounts Office is located on the first floor of Eckhart Hall on the Aurora campus in Aurora, Illinois. Staff members in the George Williams College Academic Services Office are also available to assist you.
Fall and Spring Semesters
Monday through Friday: 8 a.m.-5 p.m.
May and Summer Terms
Monday through Friday: 8 a.m.-4:30 p.m.
Student refund checks: Students who have a credit balance on their accounts and have filled out their student authorization form to indicate that they would like this credit balance refunded will receive a refund check following the actual receipt of their loan funds by mail or electronic deposit. Refund checks are processed weekly and distributed every Friday at the Aurora Campus (unless Friday is an approved university closing). Students will be notified via AU student email when their refund check will be available. Please see the Refund of overpayment section of this site for more information.
Account payment: All payments for accounts are processed through the Student Accounts Office. Graduate students in the College of Education cohort program should contact Nicole Schrader for information regarding their account billing and payment information at 630-844-5456 or email email@example.com. Aurora University will accept cash, checks, credit card (Visa, MasterCard, or Discover), cashier's checks, and money orders as acceptable forms of payment. If a student has had prior returned checks, personal checks will no longer be accepted as a form of payment.
Perkins Loan repayment: Students who participated in the Perkins Loan (NDSL) Program while a student at Aurora University will make their payments to University Accounting Service, LLC. Questions regarding your Perkins Loan should be directed to Lori Lusk at 630-844-4206 or email firstname.lastname@example.org.